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TriQ Hub Create store

WhatsApp from the store

Orders on WhatsApp, by link or with the store connected by QR

In the Essencial plan, each product opens the customer's WhatsApp with the message ready. On Profissional and Completo plans, the store connects the WhatsApp itself to the panel: it sends confirmations to customers and notifies the store of orders made via the table menu.

Link ready on all plansConnection via QR on Profissional and Completo plansAlready live

Two modes

How the order arrives

Order by link Live

The "Order for WhatsApp" button opens the conversation with the store number with product, price and link. Valid for all stores.

Connected store WhatsApp Paid plans

The store reads a QR on the panel and starts to receive each order from the storefront in that WhatsApp, through the Evolution API of the TriQ Hub.

Connect by QR

Step by step on the panel

  1. Open "Store WhatsApp" in the dashboard

    Available when the store is active on a paid plan.

  2. Tap connect

    The panel shows a QR (freshly generated image).

  3. Read with your cell phone

    WhatsApp → Connected devices → Connect device.

  4. Done

    The status changes to connected and orders from the storefront start arriving at this WhatsApp. Reconnect or disconnect whenever you want.

Questions

Frequently Asked Questions

What is the difference between the link and the connected WhatsApp?
Using the link (Essencial plan), the customer opens the WhatsApp with the message ready for the store number. With the WhatsApp connected (Profissional and Completo plans), the store itself is connected to the platform: customers receive confirmations through it and the store receives table order notifications.
How do I connect the store's WhatsApp?
On the panel, under "WhatsApp from the store", tap connect and read the QR with your cell phone: WhatsApp → Connected devices → Connect device. The screen checks status every 3 seconds for up to 3 minutes while the QR is on it.
Can I change numbers or disconnect?
Yes. "Reconnect" ends the current session and shows a new QR (may be another number); "Disconnect" stops sending confirmations and warnings through this WhatsApp.
Who changes the store plan?
The administration of TriQ Hub. The Essencial plan uses the link; the Profissional plan releases the connection via QR.

Receive orders where you already serve

Start with the link on the Essencial plan; connect the WhatsApp from the store when on a paid plan.

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